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Awards

We believe that everyone should be free to enjoy the best retirement possible. We listen to the needs of our customers and provide them guidance on choosing the right product to put them in control of their finances. This commitment has helped us to win over 52 awards in the past 12 years.

View our most recent awards below.

2016

Best Equity Release Customer Service

Best Equity Release Customer Service

What Mortgage, July, 2016

Best Broker for Equity Release

Best Broker for Equity Release

Mortgage Strategy, February, 2016

2015

Outstanding Contribution

Outstanding Contribution

Equity Release Awards, November, 2015

Best Overall Adviser

Best Overall Adviser

Equity Release Awards, November, 2015

Best Broker for Equity Release

Best Broker for Equity Release

Mortgage Strategy, February, 2015

2014

Best Overall Adviser

Best Overall Adviser

Equity Release Awards, November, 2014

Best Large Adviser Firm Website

Best Large Adviser Firm Website

FT Adviser Online Service Awards, June, 2014

2013

Best Overall Adviser

Best Overall Adviser

Equity Release Awards, November, 2013

Large Adviser Firm of the Year

Large Adviser Firm of the Year

FT Adviser Online Service Awards, June, 2013

Best Broker for Equity Release

Best Broker for Equity Release

Mortgage Strategy, February, 2013

2012

Best Financial Adviser 10+ Employees

Best Financial Adviser 10+ Employees

Equity Release Awards, November, 2012

Best Overall Adviser

Best Overall Adviser

Equity Release Awards, November, 2012

Most Outstanding Public Service in the Over 50s Housing Sector in the UK

Most Outstanding Public Service in the Over 50s Housing Sector in the UK

UK Over 50s Housing Awards, November, 2012

Best Equity Release Adviser

Best Equity Release Adviser

What Mortgage, August, 2012

Best Equity Release Customer Service

Best Equity Release Customer Service

What Mortgage, August, 2012

Best Equity Release Mortgage Broker

Best Equity Release Mortgage Broker

Mortgage Strategy, January, 2012

2011

Most Outstanding Over 50s Financial Planning Entity in the UK

Most Outstanding Over 50s Financial Planning Entity in the UK

UK Over 50s Housing Awards, February, 2011

Best Equity Release Broker

Best Equity Release Broker

British Mortgage Awards, January, 2011

Best Equity Release Adviser

Best Equity Release Adviser

What Mortgage, January, 2011

2010

Best Adviser Overall

Best Adviser Overall

Equity Release Awards, November, 2010

Best Financial Adviser 10+ Employees

Best Financial Adviser 10+ Employees

Equity Release Awards, November, 2010

Best Equity Release Broker

Best Equity Release Broker

My Introducer, February, 2010

Best Equity Release Adviser

Best Equity Release Adviser

What Mortgage, January, 2010

2009

Best Financial Adviser 10+ Employees

Best Financial Adviser 10+ Employees

Equity Release Awards, November, 2009

Best Overall Financial Adviser

Best Overall Financial Adviser

Equity Release Awards, November, 2009

Best Equity Release Adviser

Best Equity Release Adviser

Good Advice Awards, October, 2009

Best Equity Release Adviser

Best Equity Release Adviser

What Mortgage, July, 2009

Best Equity Release Broker

Best Equity Release Broker

British Mortgage Awards, July, 2009

Best Equity Release Mortgage Broker

Best Equity Release Mortgage Broker

Mortgage Strategy, February, 2009

2008

Best Adviser Overall

Best Adviser Overall

Equity Release Awards, November, 2008

Best Equity Release Adviser

Best Equity Release Adviser

British Mortgage Awards, July, 2008

Best Equity Release Mortgage Broker

Best Equity Release Mortgage Broker

Mortgage Strategy, January, 2008

2007

Best Adviser 10+

Best Adviser 10+

Equity Release Awards, November, 2007

Best Adviser - Lifetime Mortgages

Best Adviser - Lifetime Mortgages

Equity Release Awards, November, 2007

Best Adviser Reversions

Best Adviser Reversions

Equity Release Awards, November, 2007

Best Equity Release Broker

Best Equity Release Broker

Mortgage Introducer, October, 2007

Best Equity Release Broker

Best Equity Release Broker

What Mortgage, May, 2007

Equity Release IFA of the Year

Equity Release IFA of the Year

Financial Adviser, May, 2007

2006

Best Adviser - Lifetime Mortgages

Best Adviser - Lifetime Mortgages

Equity Release Awards, December, 2006

Best Adviser - 10+

Best Adviser - 10+

Equity Release Awards, December, 2006

Best Adviser - Reversions

Best Adviser - Reversions

Equity Release Awards, December, 2006

Best Equity Release Broker

Best Equity Release Broker

Mortgage Introducer, October, 2006

Best Equity Release Mortgage Broker

Best Equity Release Mortgage Broker

Mortgage Strategy, May, 2006

Equity Release IFA of the Year

Equity Release IFA of the Year

Financial Adviser, May, 2006

Best Equity Release Broker

Best Equity Release Broker

What Mortgage, March, 2006

2005

Best Adviser - Lifetime Mortgages

Best Adviser - Lifetime Mortgages

Equity Release Awards, December, 2005

Best Adviser - Reversions

Best Adviser - Reversions

Equity Release Awards, December, 2005

Best Adviser - 10+

Best Adviser - 10+

Equity Release Awards, December, 2005

Best Equity Release Broker

Best Equity Release Broker

Mortgage Introducer, October, 2005

Equity Release Mortgage Broker

Equity Release Mortgage Broker

Mortgage Strategy, May, 2005

Equity Release IFA of the Year

Equity Release IFA of the Year

Financial Adviser, May, 2005

2004

Equity Release IFA of the Year

Equity Release IFA of the Year

Financial Adviser, May, 2004

Best Equity Release Mortgage Broker

Best Equity Release Mortgage Broker

Mortgage Strategy, May, 2004

Key promise

Customer satisfaction is at the heart of everything we do; we pride ourselves on being independent, transparent, supportive and straightforward. We're passionate about helping you to make the most of your finances when you’re in or approaching retirement.

0808 252 9170

Monday - Thursday, 8.30am - 9.00pm

Friday, 8.30am - 5.30pm

Saturday, 9.00am - 5.00pm

Sunday, Closed - all day