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0800 531 6027

How Key can help you

You can be confident that you’re in good hands throughout your equity release journey with Key. To date, we've helped over one million people decide if equity release is right for them.

You can be sure you'll get the right equity release plan because we’ll…

  • Offer you a free consultation either in the comfort of your own home or by telephone with a qualified, independent equity release adviser
  • Ensure that equity release is your best financial move. If it's not we'll tell you
  • Discuss all other options with you, so that you have a full understanding of all alternatives available to you
  • Never pressurise you to go ahead with a plan. All of our advice is no-obligation and you can take as long as you need to make your decision
  • See if you qualify for an enhanced plan or any of our latest offers
  • Explain how an equity release plan will reduce the value of your estate
  • Advise on plans which guarantee that you’ll never fall into negative equity
  • Explain how a lifetime mortgage is secured against your home
  • Search the entire market to find the best plan to suit your individual circumstances and tailor our advice accordingly
  • Assign you a local adviser, who’ll be on hand to answer any questions you have
  • Give you five star customer service, as rated by over 12,000 customers across all of our services on Trustpilot

Customer stories

To hear about our quality of service from the people that truly matter (our customers), we have a variety of real life customer stories from those who have experienced taking out an equity release plan with Key for themselves.

Arrange your free consultation

Take advantage of award-winning advice by booking your free consultation today at a time that's convenient for you.

If you are considering equity release we recommend that you read through is it right for you? carefully.

Key promise

Customer satisfaction is at the heart of everything we do; we pride ourselves on being independent, transparent, supportive and straightforward. We're passionate about helping you to make the most of your finances when you’re in or approaching retirement.

0800 531 6027

Monday - Thursday, 9.00am - 8.00pm

Friday, 9.00am - 5.30pm

Saturday, 9.00am - 5.00pm

Sunday, Closed - all day