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Frequently asked questions (FAQs)

Estate planning is all about arranging your personal affairs in a manner that suits your wishes. Getting the correct documentation in place can feel like a daunting task, but Key are here to guide your through the entire process. We operate on a strictly no-jargon policy, so everything is explained to you in plain English. 

What happens if I don't have a Will?

If you die without a Will (intestate) your estate is automatically passed on to the appropriate person/s as defined according to the Laws of Intestacy. 

Are there any annual fees?

There are no annual fees with our estate planning service. However, if you do not have an LPA then the only way someone can take control of your affairs is to go through the Court of Protection (CoP). 

Can a beneficiary be an executor?

Yes, as long as they are aged 18 or above. 

Do I need a health and welfare LPA?

A health and welfare power of attorney is there to act on your behalf should you become unable to communicate or mentally incapacitated. Having an attorney you know and trust representing your best interests is a primary reason for choosing to have such an LPA.

How long does the process take?

It normally takes between two to three weeks for your Will documents to be created, but we generally allow for a 28 day completion period. For an LPA, the typical turnaround time is eight weeks.

Are your estate planners qualified?

 All of our Will writers are certified members of The Society of Will Writers. This means they are qualified to set up your Will in accordance with The Society's strict Code of Practice and with the appropriate training to ensure your wishes are correctly documented.

How many attorneys can I have?

You can choose to appoint more than one attorney. We recommend that you have at least two in place should anything happen to one of your attorneys.  

What is the definition of beneficiary?

A beneficiary is someone who receives something in a Will; this could be a sum of money, some land, property or a particular item e.g. jewellery. This can be a spouse, relative, or friend as well as a charity or organisation. 

Are the Office of the Public Guardian (OPG) fees included?

Fees by the Office of the Public Guardian are charged separately and are dependent on your financial circumstances. For example, people on income support may be entitled to a discount or this service free of charge.

Key promise

Customer satisfaction is at the heart of everything we do; we pride ourselves on being independent, transparent, supportive and straightforward. We're passionate about helping you to make the most of your finances when you’re in or approaching retirement.

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